Optaro/Partners/Optaro Assure

FOR HOSPITALITY MSPS, INTEGRATORS AND RESELLERS

Build an always-on network assurance service with Optaro Assure.

Optaro Assure works continuously across permitted infrastructure signals—connecting related events, explaining likely cause, supporting controlled action and preserving evidence that service recovered.

Become an Optaro Assure Partner
PARTNER
PLATFORM
01EDGEConnect & control
02EXPERIENCEEngage & support
03ASSURANCEObserve & improve
Optaro Assure correlating hotel network signals to identify likely cause and verify service recovery

CONNECTED SERVICEContinuous observation. Connected evidence. Verified recovery.

The Assure Advantage: From Signal to Resolution

01

Observe and correlate

Bring network, device, port, location and timing signals into one investigation so related symptoms do not stay as disconnected alerts.

02

Act and verify

Guide an engineer or run an approved bounded response, then keep watching to confirm recovery and retain the evidence trail.

03

Package recurring assurance

Give customers a clearer operational service around continuous observation, investigation and evidence—not another dashboard of unactioned alerts.

Who Optaro Assure is for

Assure is designed for hospitality MSPs, network integrators and resellers responsible for service across one or many connected properties. It is most useful where repeat incidents, multi-vendor estates and the need to explain what happened make basic alerting insufficient.

How Assure complements Optaro Connect

Optaro Connect provides the gateway, guest-access and experience layer. Optaro Assure brings continuous observation, event correlation, investigation and recovery evidence around the wider service path. Partners can lead with either product or combine them into one managed proposition.

Control remains explicit

Assure does not promise that every issue can be prevented or remediated automatically. Available integrations and playbooks determine what can be observed and acted upon; higher-impact actions remain bounded by the control granted for that environment.

Build a stronger assurance service.

Bring the estates you support, the recurring incidents you see and the evidence your customers expect. We’ll map Assure to the parts of the service where it can add practical value.

Tell us about the networks you support

Share enough context for us to make the first conversation useful. We’ll come back with the right product and commercial people.

Your details are verified and sent securely to Optaro Core for follow-up.

Addressing Partner Considerations

01Does Assure handle every possible failure?+

No. Coverage depends on the systems, signals and approved playbooks available in the customer environment. Assure makes supported investigation and response clearer while keeping unsupported or uncertain cases visible for an engineer.

02Does Assure replace our engineers or monitoring tools?+

Assure is designed to strengthen the service around them. It connects evidence across the service path, helps prioritise likely cause and preserves what was done and whether recovery was observed.

03How does a partner engagement begin?+

We start with a focused review of the estates you support, recurring incident patterns, existing tools and commercial model. From there we can define a bounded technical and partner-fit next step.