Switch & PoE Diagnostics
Find the fault behind the access point.
Wireless symptoms often begin on the wired side. Assure brings switch-port, power, link and VLAN evidence into the investigation so the response addresses the component that is actually failing.
01 / THE EVIDENCE
What Assure
brings together.
Port speed and errors
Review negotiated link speed, errors and discards. Active error-rate analysis and historical context help distinguish an accumulating fault from an old counter.
Power at the edge
Inspect available PoE state and power evidence for the port serving an AP or other powered device. Confirm the connected device and permitted recovery scope before changing power.
Both ends of the uplink
Compare peer evidence and trunk history when an inter-switch link degrades. Investigate sibling ports and shared dependencies before assuming that the access point is the cause.
Multi-vendor collection
Supported diagnostic profiles include Cisco IOS and SG/CBS, Ruckus/Brocade ICX, Aruba AOS-S/CX and Cambium, with additional profiles subject to validation. Confirm the exact commands and fields supported by each model and firmware.
03 / DEPLOYMENT & SCOPE
Agree what
good evidence needs.
Start with your estate.
Identify the sites, assets, service owners and existing collection paths. Confirm the measurements you need, their freshness and the supported platform versions.
Understand the capability boundary.
A command profile is not proof of production validation on every model. Port and PoE recovery can interrupt service; inter-switch and core changes require their own operational scope. Software cannot repair a damaged cable or optic.
Discuss coverage and deployment ↗SEE ASSURE IN CONTEXT
Your estate.
Your priorities.
Request a tailored demonstration of switch & poe diagnostics and the connected capabilities that matter to your team.
- Walk through a relevant investigation.
- Confirm platform and collection coverage.
- Discuss deployment and permitted responses.